Solutions Alerts is a Microsoft CRM 3.0 enhancement that allows Microsoft CRM users to add critical data to CRM records so other users will immediately be made aware of it upon accessing the CRM record. With Alerts users can be sure that the most important data about a record is read first by the user accessing that record.
The features of CRM Alerts are:
- Users may set alerts on any CRM record type
- Alerts are immediately displayed in a pop-up window when the record is accessed
- Users may add multiple alerts to each CRM record
- Users may provide optional alert expiration dates for alerts that only need to be shown temporarily
- Users may select alert type with icon so users will be able to quickly differentiate the type of alert and determine whether it requires their attention
- Alerts may be deactivated but will remain in the system so users may see past alerts for historical context
- Developers may add, edit and remove alerts programmatically from custom applications
- Alerts can be added in bulk to any Advanced Find view/query (New)
