Here is a tip on how to resync a BlackBerry to our BlackBerry Enterprise server. This can help anyone who is having issues receiving messages on their phone.

Go to the Options > Advanced Options > Enterprise Activation screen. Once you are there, follow these steps:

1. Hold down Alt and type cnfg (this will take you to a hidden screen)
2. Once there, Set wireless sync to no.
3. Save
4. Exit
5. Repeat, but set to yes.

In a few minutes your device will start a resync with the BlackBerry Enterprise Server.